Chat with us Monday through Friday, 9 am to 4 pm (Pacific Time).
Send us a text message any time at: 80260
If you prefer writing or need help after hours, you can email us any time at: hello@getcalfresh.org
Your county handles applications, interviews, and benefit decisions. Use this tool to find contact information for your local county office.
What to expect when you apply
On this website, you can learn what to expect and what you may need before applying.
When you’re ready, visit BenefitsCal to apply.
What to expect on BenefitsCal
1. Create an account or sign in to an existing one
- Visit BenefitsCal.com
- Create an account using your email and password, or log in to an existing account.
2. Fill out your application
Begin a new application or return to one you already started on BenefitsCal.
You will answer questions about:
- The people in your home
- Money you get (like income, benefits, or other support)
- Your expenses (like bills, child care, or medical costs)
- Who you usually buy and make food with
3. Upload your documents
Counties may ask for:
- Proof of identity
- Proof of income
- Proof of rent or housing expenses (like a lease, rent receipt, or landlord letter)
- Utility bills
- Expense documents for children, older adults, or people with disabilities
You can start your application even if you don’t have all your documents yet. Visit BenefitsCal to submit your documents.
4. Submit your application
Review your answers and submit your application through BenefitsCal.
What happens after you apply
These steps happen outside of BenefitsCal.
5. Complete your county interview
- Most people complete an interview with their county, usually by phone.
- If you prefer, you can ask for an in-person interview. You can request this in your BenefitsCal application or by contacting your county CalFresh office.
- You’ll get a notice in the mail with your interview date, time, and how to join the interview.
6. Get a decision within 30 days
- Most CalFresh decisions are made within 30 days after you submit the application.
- Some households may get benefits sooner. Visit our FAQs to see if you might qualify for faster processing.
What you can do here versus on BenefitsCal
What you can do here
- Learn how CalFresh works
- Understand what to expect in your BenefitsCal application
- Get live support
- Read FAQs and other resources
- Find information for your specific situation
What you can do on BenefitsCal
- Submit your application
- Upload documents
- Get updates about your interview
- Check your application status
- Receive messages from your county
Need help before applying?
If you have questions about documents, the interview, or your specific situation, our CalFresh team can help.
